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What is Block Management?

Block management is the professional management of residential buildings containing multiple properties, such as apartment blocks or estates with shared communal areas.

At its core, block management ensures that a building is safe, well maintained, and compliant, while protecting the value of every individual property within it.

This includes overseeing the day-to-day running of a development, such as:

• Organising repairs and ongoing maintenance
• Managing communal areas and contractors
• Handling service charge budgets and accounts
• Ensuring legal and safety compliance, including fire safety, insurance, and certifications
• Acting as the main point of contact for leaseholders, freeholders, and residents

At Smart Property Group, we take a proactive and transparent approach. Our focus is not just on managing buildings, but on creating well-run, compliant, and cared-for communities where residents feel supported and informed.

Whether you are a freeholder, developer, or resident management company, our block management service is designed to give you confidence that your property is in safe hands.

Why Choose a Local Block Management Company?

Effective block management is essential to maintaining the value, safety, and performance of your property. It requires a strong understanding of landlord and tenant law, facilities management, health and safety regulations, and building compliance.

Every development is different, which is why working with a local, experienced block management team makes all the difference. Our local knowledge allows us to respond quickly, work with trusted contractors, and provide a more personal, hands-on service.

With offices across Devon and Cornwall, we are well positioned to support developments throughout the South West.

Our team manages every aspect of your property, from day-to-day maintenance and financial planning to legal compliance and long-term asset care—giving you complete peace of mind.

Our Services

As a local, independent company, we are proud to offer a dedicated team of experienced block management professionals.

Our services include:

• Health and Safety Compliance
  Ensuring your development meets all regulatory requirements, including fire risk assessments and safety inspections
• Service Charge Management
  Preparing and managing budgets, issuing demands, and handling all financial administration
• Regular Site Visits and Reporting
  Conducting routine inspections to maintain standards and identify issues early
• Maintenance and Repairs
  Managing day-to-day repairs and major works through a network of trusted local contractors
• Emergency Support
  Access to a 24-hour emergency call service with triage and rapid response
• Contractor Management
  Working with reliable local suppliers, while also supporting your preferred contractors where required
• Insurance Arrangements
  Organising appropriate cover through independent, FCA-regulated brokers
• Digital and Traditional Communication
  Access to key information via our online portal, alongside clear and regular communication
• Secure Client Accounting
  Individual, interest-bearing client accounts held under statutory trust, ensuring transparency and security

We pride ourselves on delivering a professional, reliable, and transparent service that reflects our commitment to doing things properly.

Let us take the complexity out of block management, so you can focus on what matters most.